Sioux Falls, SD - In an effort to further modernize and advance the ticketing experience for fans, Augustana athletics is changing ticketing system providers, selecting vivenu as its ticketing platform.

The initial phase of the system transition will bring immediate enhancements for fans, including a refreshed ticketing website design and ticket purchase flow, streamlined mobile ticket downloads, expedited venue entry, and much more to follow. Fans will not notice a change for sports still competing in the 2023-24 academic year.

Among the notable features:

Expanded List of Payment Options
New, secure payment methods such as Apple Pay, Google Pay, and Discover will be available for online and in-person transactions in addition to the previously accepted method of credit card payments: American Express, Discover, Mastercard, and Visa.

Express Checkout
Fans can utilize a new express checkout feature for Apple Pay and Google Pay to quickly and easily bypass the input of personal information with a single click during the checkout process.

Streamlined Mobile Ticket Download
In response to feedback from Season Ticket Members (STMs), Augustana Athletics will offer a streamlined process for STMs to download their tickets as a season pass. STMs will only need to download one mobile wallet pass per seat, which will serve as their ticket for each game throughout the season. When a ticket is transferred or exchanged for a game, it will automatically be removed from the season pass.

Single game ticket buyers will have the option to download all their tickets to their mobile wallet in a matter of seconds from the order confirmation page immediately after completing the checkout process. Tickets will also continue to be delivered via email and can be accessed in an online ticketing account.

Venue Entry Updates
New ticket scanners will be deployed at venue entrances.


What this means for your pre-existing account
New online ticketing accounts will be created for current Season Ticket Members and A-Club members. Account activation instructions will be sent via email to all fans whose account will be created by the Augustana Athletics Ticket Office.

Questions? Email VikingTickets@augie.edu or call 605-274-5203.